The Data Works Privacy Notice
This Privacy Notice explains how we protect your privacy and how you can control how we use your personal information. If you have a question about how your personal information is used please contact us using the methods below:
- Email: firstname.lastname@example.org
- Phone: 07971 784603
- Postal address: The Data Works, 63 Hightrees House, Nightingale Lane, London, SW12 8AH
The information you provide to us
When you provide your information to us directly via our website, over the phone or face to face we only ask you to supply information that we need in order to provide the service you have requested. We will normally ask you to provide us with:
- Your name
- Your contact details
However, if you do business with us we may also ask for further information about you or your company including finance details.
The majority of the cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you interact with elements of the site and are strictly necessary.
We also use Google Analytics to help us understand how our site is being used. This information is only in aggregate, and is only used for reporting purposes. i.e. it tells us the number of people that have visited a page, not who has visited a page.
How we use your data
We use your personal information in a number of ways to:
- provide you with the service or information you’ve requested
- improve our website and the range of services and products we provide
Who we share your data with
We do not share or sell your data to any other company without your prior consent other than those processors we use for our business operations who process your data under our control:
- Squarespace.com who provide website hosting
- Zoho Mail and Microsoft UK who provide our office & email system hosting
- Google.com who prove website tracking and statistical services
As part of this sharing of data, your data may be stored outside of the European Economic Area.
Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts or for other legal reasons.
How we keep your personal information safe
Within The Data Works, access to your personal information is strictly controlled on a ‘need to know’ basis. Staff members are only allowed access to your personal data if they have been sufficiently trained in data handling. We have specific technical controls in place to restrict access and these are monitored regularly.
How long we keep your personal information
We keep your personal information in line with our data retention policy. This means that we will remove data which have collected directly from you from our systems if we haven’t had any direct contact with you for more than 24 months (this period typifies the maximum length of time that a contract could be in negotiation with us).
For data provided to us by our clients, we are governed by their data retention rules as specified in their privacy notices.
In certain circumstances we have a statutory obligation to keep your personal information for a set period of time for example financial information (normally 6-7 years) for financial auditing purposes.
How to keep your personal information up-to-date
It’s important for both you and us that your personal information is correct. If you believe this not to be the case please e-mail the amended details to email@example.com and we will contact you to verify your identity.
How you can find out about the information we hold about you
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details in this policy.
We will get in contact to verify your identity and If we do hold information about you we will:
- give you a description of it
- tell you why we are holding it
- tell you who it could be shared with
- let you have a concise and clear copy of the information
Our legal basis for processing your personal information
Much of our processing will be under the basis of “contractual obligation” in other words we need and use your personal information for providing the services you have contracted with us to provide.
However when we are communicating with you regarding products and services you may be interested in receiving from us either now or in the future, our basis for processing is our legitimate interest as we are communicating with you in the context of your corporate activity and identity and not in relation to your private life.
Asking us to suppress or remove your personal information
Should you wish to not receive information from us in future then you can quickly action this by clicking the unsubscribe link you will find on our marketing e-mails or by sending your details to firstname.lastname@example.org and we will quickly suppress your data.
Should you further wish for us to remove your information entirely (and assuming we have no other obligation to keep it) then please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.
What to do if you have a complaint
If you have a complaint please contact email@example.com who will deal with your request promptly.
If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office. https://ico.org.uk/concerns/
Links to other websites
We may link from our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 17/08/2018.
Legal information about The Data Works
We are The Data Works London Limited
- "The Data Works" is a trading name of The Data Works London Limited
- Our company registration number is 10964278
- Our office is registered at 63 Hightrees House, Nightingale Lane, London, SW12 8AH